Supply-Base Pulse™ Survey
Supply Base Pulse™ Surveys, designed to be completed in about 15 minutes, are particularly useful for situations requiring prompt action.
PPI’s Supply-Base Pulse™ Survey is a customized short survey meant to focus on a client’s specific supplier-related topic. As a point of reference, PPI’s Supply Base Standard™ Survey and PPI’s Supply Base Custom™ Survey measure suppliers’ perceptions of their working relations with PPI’s clients and are centered on the Working Relations Index®.
Supply Base Pulse™ Surveys, designed to be completed in about 15 minutes, are particularly useful for obtaining feedback for a specific client topic that may be relevant at a given point in time. While collecting and analyzing supplier working relations feedback might be occurring every one or two years, waiting that long is often too late for a client’s urgent supplier-related issue that needs to be dealt with quickly, for example, identifying a breakdown in a specific client process dealing with its bidding process.
Also, the Supply Base Pulse™ Survey may be used to measure the impact on a client’s supply base that results from the implementation of a new process or an organizational change that significantly affects the supply base. The Supply Base Pulse™ Survey is a quick and efficient tool that permits the client to learn and understand supplier perceptions of the changes and potential revisions.
In general, the process to implement a Supply Base Pulse™ Survey, follows the Supply Base Standard™ Survey Process, but with a revised timeline, most likely shortened, as necessary for each client’s particular needs.
In those situations where it is possible to do a Supply Base Pulse™ Survey before and after a major process or organizational change, two such Surveys could be conducted:
- a pre-change Survey when a major change has been announced to suppliers to obtain their first impressions about such a change
- a post-change Survey after the suppliers have experienced the change for a relevant period of time. The difference between the Survey results would measure how well the implemented change is working.