Supply Base Standard™ Survey
The Supply Base Standard™ Survey is a Survey process developed by PPI, which uses academic survey methodologies, that solicits feedback from a client’s suppliers through a confidential online questionnaire and translates the supplier questionnaire responses into a realistic view of suppliers’ perceptions of their working relations with the client.
The online questionnaire consists of a standardized questionnaire comprised of Foundational Activities-related questions, which deal with Purchasing Agent Characteristics and Business Practices questions, and supplier working relations questions, which allow the calculation of the client’s Working Relations Index®.
Supplier responses to the online questionnaire is analyzed using the latest statistical analytic methodologies. The statistically analyzed output plus the integration of PPI’s 20+ years of supplier relations experience, is then used to prepare specific recommendations for clients to maintain or improve their supplier working relations.
In addition to the standardized questions, each client is able to include five client-unique questions to enable the supplier to get feedback on newly-introduced client processes or initiatives, or to obtain other information, which would be of use to the client.
While competitive benchmark questions, which can be used to develop WRI®’s of a client’s competitors who are also suppliers of the client, are not part of the Supply Base Standard™ Survey, PPI can provide this functionality as an upgrade to the Standard Survey.
The Survey process, and the associated timing is summarized in the Supply Base Standard™ Survey Process chart, which follows.