PDF WSJ Online Article DETROIT, October 18, 2016 – Mark Fields recasts firm as transportation-services provider as well as manufacturer. Christina Rogers, “Ford Chief Sets Auto Maker on a Dual Track,” The Wall Street Journal, October 18, 2016.
PDF Detroit News online article DETROIT, September 6, 2016 – Drawing from his work at a supplier for 20 years, General Motors Co. purchasing head Steve Kiefer knows how to relate to their frustrations when dealing with automakers. So he offered suppliers a chance to email him ideas that could improve quality and their, and […]
Automakers are Making Record Profits Now – but Suppliers Hold the Keys to OEMs’ Future, Study Reveals Read the press release here.
Supplier Relations: GM better, but Toyota, Honda lead DETROIT, May 16, 2016 – General Motors made significant improvement in building trust, but auto suppliers again cited Toyota and Honda as the most supplier-friendly automakers, according to an annual survey on relations between manufacturers and suppliers. Greg Gardner, [...]
Published in Australasian Marketing Journal and authored by Holger Schiele, Scott. C. Ellis, Michael Eßig, John W. Henke Jr., and Thomas J. Kull Recently, supplier satisfaction has gained more attention both in practice and in academic research. However, the knowledge accumulation process is still in an embryonic and explorative phase. [...]
Poor Supplier Relations Costing U.S. Automakers Millions Read the press release here.
Published in Industrial Marketing Management and authored by Chun Zhang, Fang Wu, and John W. Henke Jr. Despite growing recognition of the importance of boundary spanners at managing inter-organizational relationships, the process by which capabilities residing in boundary spanning individuals are leveraged to encourage partner firm investment [...]
Published in Int. J. Production Economics and authored by Chun Zhang, John W. Henke Jr., and Sridhar Viswanathan Despite the increasing importance of integrating suppliers into buyer product development activities, the majority of the research on supplier integration focuses on the total cost reduction and benefits to the buyer rather than [...]
Supplier relationships cost top 6 automakers in U.S. $1.4B in profit, study says DETROIT (Bloomberg)– The six largest automakers in the United States could have earned $1.4 billion more last year if they had improved their relationships with suppliers, a study says… “Supplier relationships cost top 6 automakers in U.S. $1.4B [...]