Category Archives: Other Publications

Lost Supplier Trust, … how Chrysler missed out on $24 billion in profits over the past 12 years

05-2014

Read the article here.

Most companies are missing out on an important opportunity for improved profitability simply because they are unaware of the profit contribution their suppliers can bring.

Henke, Jr., John W., Thomas T. Stallkamp, and Sengun Yeniyurt. “Chrysler: Lost Supplier Trust, Lost Profits,” Supply Chain Management Review, May/June 2014 (editor reviewed).


The never-ending journey

06-2012

The never-ending journey

John Henke, “The never-ending journey,” CPO Agenda,  Summer 2012.


In the driver’s seat

06-2010

In the Drivers Seat

Each spring for the past eight years Tier 1 suppliers to the six major North American automotive original equipment manufacturers (OEMs) have shared with us their experiences of working with Chrysler, Ford, General Motors, Honda, Nissan and Toyota….

John W. Henke, Jr., “In the Driver’s Seat,” Supply Managment, June 24, 2010.


The lessons of Toyota’s recalls

05-2010

The lessons of Toyota’s recalls

Much will be written in the months and, most probably, years to come about Toyota’s fall from grace in the first few months of 2010. Insights into why the Japanese car maker did what it did and why it didn’t do wha~ it should
have done will abound….

John Henke, “The lessons of Toyota’s recalls”, CPO Agenda, Spring 2010.


Refracted Glory

09-2009

Refracted Glory

With costs rising and competition increasing, manufacturing and service organisations are looking to suppliers for innovation. With manuacturing firms spending on average 50 per cent and up to 80 per cent of revenues on outside companies and service firms allocating up to 40 per cent, both are heavily dependent on vendors….

John W. Henke, Jr., Ph.D., “Refracted Glory,” CPO Agenda, Fall 2009.


SRM in turbulent times

05-2009

SRM in turbulent times

One outcome of the global downturn is an absolute certainty: top management of companies in virtually every industry will be increasingly looking to their purchasing organisations for price reductions on bought-in goods and services. This is good business as supplier price cuts are the fastest way that a copmany can control costs, reduce cash outflow and generate bottom-line improvements in the short term….

John Henke, “SRM in turbulent times,” CPO Agenda, Spring 2009.


The Customers’s Dilema

09-2008

The Customers’s Dilema

Faced with increases in costs, customer demands and compeitition, most companies – whether they are manufacturers or service providers – look to suppliers to help them overcome these challenges. Traditionally, a common approach has been adversarial tactics to quickly achieve lower purchasing costs and translate the savings into bottom-line gains….

John W. Henke, Jr., Ph.D., “The Customers’s Dilema,” CPO Agenda, Fall 2008.


Lessons from America

09-2007

Lessons from America

If there is one area in buyer-supplier relations where academics and businesspeople agree, it would be that Toyota is one of the best companies at managing supplier relationships, if not the best.

John W. Henke, Jr., Ph.D., “Lessons from America”, CPO Agenda, Autunm 2007.


How your supplier relations measure up

05-2007

How your supplier relations measure up

Findings of the annual OEM-Tier 1 Supplier Working Relations Study suggest more trouble for US automakers if they don’t change the way they deal with their suppliers. Why? Because the study shows that US suppliers are continuing to shift their loyalties – and resources – to their Japanese customers at the expense of the domestic Big Three….

John W. Henke, Jr., Ph.D., “How your supplier relations measure up,” European Leaders Network, May 2, 2007.


US Suppliers shift R&D, Investment and Support to Japanese Automakers

09-2004

US Suppliers shift R&D, Investment and Support to Japanese Automakers

Findings of the annual OEM-Tier 1 Supplier Working Relations Study suggest more trouble for US automakers if they don’t change the way they deal with their suppliers. Why? Because the study shows that US suppliers are continuing to shift their loyalties – and resources – to their Japanese customers at the expense of the domestic Big Three….

John W. Henke, Jr. Ph.D.,  “US Suppliers shift R&D, Investment and Support to Japanese Automakers,” Body Engineering Journal, Fall 2004.